Dr. Carol McCall began teaching coaching, and founded what would later become the IGLC, in 1990. She is author of several books and articles on listening, and the subject of multiple national and trade media interviews as well. Dr. McCall is the first African-American woman to receive the Master Certified Coach designation from the International Coach Federation. She achieved this milestone in 2002. She is also a Fellow member at the Institute of Coaching-McLean-Harvard Medical School Affiliate. On February 9th 1995, Dr. McCall was the first African American, honorary, invitee delegate in attendance to witness the draft declaration be adopted at the special commemorative meeting of the General Assembly on the occasion of the 50th anniversary of the United Nations. It is at this event – where Dr McCall witnessed first-hand the world’s leaders failing to listen to each other – that she determined she would make listening, and its catalytic ability to heal, the subject of her life’s work.