(Hurry! Space Limited)

Discover What's Possible in Every Conversation

Listening to your higher angels -
The Angel Chair™

What if you could be REAL in all your relationships?


RECOGNIZE insecurities and change harmful habits that get in the way of building confidence and credibility


END "here we go again" misunderstandings and "drama" in relationships with loved ones and colleagues


ACCESS the root cause of listening “filters” that hinder accomplishment and efficiency


LEARN tools to listen and communicate authentically, respectfully and without apology

The Angel Chair offers women:

♦ 90-minute, online sessions over eight-weeks
♦ Conducted in small groups 
♦ A course design that gives you the time you need to review, explore and resolve important issues through meaningful dialogue
♦ Challenging, tailored homework exercises
♦ A foundational understanding of the nine tools of empowered mindful listening, a proprietary system and practice for improving relationships, one conversation at a time


The Institute courses and coaching have been invaluable to my growth and communication skills! Here's to future growth!
Janice M
Entreprenuer, Interior Designer.
Your teachings go beyond each coaching session; what you taught me has enriched communication with others on a daily basis.
Nancy R.
Businesswomen, Leather Product Designer.
Dr. McCall's laser-like approach allowed me to improve my overall performance and the performance of others. The team was able to support a 57% increase in volume, an increased level of complexity in the delivered product, all while incurring a 20% decrease in headcount support.
Charmaine S
Sr. Director - Network Operations, AT&T
My participation in the Angel Chair Class supported me to become aware of many self- sabotaging patterns in my life. I felt safe to share unfiltered thoughts which allowed me to work thru many repeating road blocks. I also learned so much about myself through listening to others. I feel much more aware of myself and will forever be empowered to make better choices in my life. I definitely recommend this experience for everyone!
Dr. Julie Jhonson
Past clients include

Your Guide to Stronger Bonds with the People Who Matter Most to You

The Institute For Global Listening and Communication (IGLC) has delivered coach training and communication solutions to alumni across 10 countries and four continents. The IGLC believes that, regardless of the focus – coaching, leadership, couples, parenting, all relationships – listening is the means by which individual and team performance is unlocked and meaningful relationships with others are achieved.

Carol McCall, Ph.D

Dr. Carol McCall began teaching coaching, and founded what would later become the IGLC, in 1990. She is author of several books and articles on listening, and the subject of multiple national and trade media interviews as well. Dr. McCall is the first African-American woman to receive the Master Certified Coach designation from the International Coach Federation. She achieved this milestone in 2002. She is also a Fellow member at the Institute of Coaching-McLean-Harvard Medical School Affiliate. On February 9th 1995, Dr. McCall was the first African American, honorary, invitee delegate in attendance to witness the draft declaration be adopted at the special commemorative meeting of the General Assembly on the occasion of the 50th anniversary of the United Nations. It is at this event – where Dr McCall witnessed first-hand the world’s leaders failing to listen to each other – that she determined she would make listening, and its catalytic ability to heal, the subject of her life’s work.


Ana Floyd, PCC

Ana Floyd, PCC has co-owned and co-led the IGLC for more than 25 years. Ana is a certified trainer for the Listening Course, a licensed trainer for the Possibility of Woman course, a Life Development Coach in Communications program graduate and trainer, and has logged several thousand client coaching and training hours with program participants from around the world. She serves as Board Secretary for the International Coach Federation (ICF) – San Diego chapter and holds an advisory board member position with the Women in Leadership Executive Program for University of California, Santa Barbara extension. Ana is also a Fellow member at the Institute of Coaching – McLean-Harvard Medical School Affiliate.

To learn more about the Angel Chair™ course, contact us!

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